“Services come from manuals, but hospitality belongs to the heart”. Making guests comfortable is the crux of hospitality management. Hospitality management has become promising since the turn of the century. Hospitality management means pleasant before and after experiences for guests. Hospitality management provides students with many functional and operational areas to explore. Operational areas in hospitality management are Food Production and Food & Beverage services. Managing Services, Housekeeping, Catering, Front Office Operation, and staffing included.
Hospitality management overview
Hospitality management is fruitful because it includes all the branches of management. A career in hospitality management is old yet emerging. A student after completion of the course can work in either of the operational areas. Hospitality management courses are at certificate and Diploma levels. Graduate and post-graduation programs are also appealing. Additionally, doctoral programs in hospitality management are also sought after. Students, thus, get hands-on experience in all departments
Hospitality Management eligibility
- Hospitality management after the 12th standard exam is possible.
- The admission process for certificate, degree, and diploma courses is on a merit basis.
- Next clearing entrance tests are mandatory. Especially for post-graduation and doctoral programs.
- Some undergraduate programs need clearing entrance tests. Clearing these tests is mandatory for a few colleges and may vary.
- NCHM JEE, GNIHM JET, LPUNEST, CAT, XAT are some entrance tests that may be mandatory.
Hospitality Management courses and fees
Further, let us take a deep dive into hospitality management courses.
Hospital management certificate course
Certificate courses are after the 10th standard. The duration of these courses is 3 months to 1 year. The course fee range is between 5 thousand to 1 lakh. Few certificate courses available online are free.
| Course Name | Course Fees |
| Certificate Course in Hotel And Hospitality Management | INR 5,000 – 1,50,000 |
| Certificate Course in Hospitality Management | INR 10,000 – 1,20,000 |
| Certificate Course in Housekeeping | INR 30,000 |
| International Hospitality Services | Free |
| International Hospitality Management | INR 52,611 |
| Hospitality Management | INR 4,480 |
| Hospitality Management Studies | Free |
Hospital management diploma course
Diploma courses are after the 12th standard. The duration of the course is 3 months to 3-years. The fees range from 10 thousand to 2 lakh.
| Course Name | Course Fees |
| Diploma In Hospitality Management | INR 15,000 – 2,00,000 |
| Diploma in Aviation Hospitality and Travel Management | INR 10,000 – 3,00,000 |
| Diploma in Hotel Management | INR 10,000 – 2,00,000 |
| Advance Diploma Course in Hospitality Management | INR 15,000 – 1,50,000 |
| PGD Hospitality and Tourism | INR 2,000 – 2,00,000 |
Hospital management degree course
Degree courses are after the 12th standard. Additionally, entrance test clearance is required. The duration of the program is 3 to 4 years.
| Course Name | Course Fees |
| BSc Hotel Management | INR 50,000 – 4,00,000 |
| BA Hospitality Management | INR 40,000 – 4,00,000 |
| Bachelor of Hospitality Management | INR 50,000 – 5,00,000 |
| BBA Hospitality and Tourism | INR 50,000 – 6,00,000 |
Hospital management postgraduate and doctoral course
Post-graduate courses are after graduation. Additionally, the subject must be studied at the degree level. 2-years is the course duration.
| Course Name | Course Fees |
| MBA Hospitality Management | INR 30,000 – 5,00,000 |
| MBA Hospitality and Tourism Management | INR 40,000 – 20,00,000 |
| MSc Tourism and Hotel Management | INR 58,000 – 2,50,000 |
| Course Name | Course Fees |
| PhD Hospitality | INR 48,000 – 1,60,000 |
Hospitality management syllabus
The syllabus of each program covers the operational and functional areas of hospitality management.
B. Sc Hotel management
| Semester I | Semester II |
| Front Office | Personality and Communication Development |
| Food Production | Housekeeping, Hygiene, and Sanitation |
| Housekeeping and Laundry Operations | Food Science |
| Food and Beverage Service | Nutrition |
| Practical | Practical |
| Semester III | Semester IV |
| French | Advance Accounts |
| Food Engineering | Hotel Economics |
| Computer Application | Housekeeping II |
| Housekeeping | Food and Beverage Service II |
| Practical | Practical |
| Semester V | Semester VI |
| Catering and F&B Management | Personality and Communication Development |
| Human Resource Planning and Management | Bar Management |
| Marketing Management | Travel and Tourism Management |
| Catering Management | Management Technique |
| Practical | Practical |
B. A hospitality management
| Year I | Year II | Year III |
| Accommodation Operations | Management Accounting | Special Events Marketing |
| Business Communication and Etiquette | Food & Beverage Service Operation & Management | Convention Management |
| Food & Beverage Service | Management Accounting | Aesthetic Awareness |
| Food Production & Patisserie | Human Resource Management & Law | Hospitality Supervision & Training Skills |
| English | Hospitality Marketing | Conference & Exhibition Management |
| Front Office Operations | Contemporary Issues in Hospitality | Service Management |
| Accounts & Finance | Approaches to Research | Food & Wine |
| IT in Hospitality Industry | Leadership | Catering Management |
| Tourism Management | Principles & Practices of Management | Security and loss prevention |
| Marketing | Hotel Engineering | – |
| Nutrition & Food Science | Dining Room Service | – |
BBA in Hospitality and Tourism
| FIRST YEAR | |
| SEMESTER I | SEMESTER II |
| Business Organization | Organizational Behaviour |
| Fundamentals Of Travel & Tourism | Business Economics – I |
| Business Mathematics | Business Statistics |
| Business Accounting | Iata Travel & Tourism |
| Business Communication – I | Business Communication-II |
| Business Computing | Fundamentals Of Hospitality Management |
| Principles of Management and Organization Behaviour | India Cultural Heritage : Tourism Perspective |
| Science of Tourism | Environmental Science |
| Destination Mapping (India) | Destination Mapping (World) |
| Managerial Economics | Human Resource Management |
| SECOND YEAR | |
| SEMESTER III | SEMESTER IV |
| Marketing Management | Business Communication – II |
| Research Methodology & Report Writing | Business Law |
| Foreign Language | Marketing Communication |
| Financial Management | Consumer Behaviour & Market Research |
| Business Economics – II | Travel Agency & Tour Operation |
| Human Resource Management | Tour Operation |
| Marketing Innovations, Tourism and Hospitality | Front Office Management |
| Adventure and Wildlife Tourism | Research Methodology in Tourism |
| Personality Development & Presentation Skills | Services Marketing |
| Tourism Impacts | Safety and Hygiene |
| THIRD YEAR | |
| SEMESTER V | SEMESTER VI |
| Essentials Of Strategic Management | Marketing Of Airlines & Cruise |
| Customer Relationship Management | Marketing Of Hotels, Resorts & Tours |
| International Tourism | Entrepreneurship And Venture Management |
| Food And Beverage Management | Adventure Tourism |
| Dissertation – I | Dissertation – II |
| Summer Internship | Environmental Tourism |
| Business Ethics and Values | International Marketing |
| Strategic Management in Tourism and Hospitality | Entrepreneurship Development in Tourism |
| Tourism Trends & Issues (Domestic & International) | Tourism Laws |
| Tour Operations and Product Development Management | Business Environment |
Hospitality management scope
Since the operational areas are diverse, the scope is also profound. The demand for graduates in the hospitality sector is increasing. Additionally, there is demand abroad too. Students completing the course can study further. Yet, they can also take up a job. The hospitality and tourism sector is ever-growing. Hence, the scope for students is tremendous. Students can also opt to teach in case they choose. The hands-on experience in hospitality has germinated many entrepreneurs. This segment will create around 90 million jobs. That too in the next 5 years.
Hospitality Management careers and salary
After completion of the hospitality management program, students opt for jobs in operational areas.
| Job profile | Job description | Average expected salary |
| Cabin Crew | They make the traveling experience pleasant by ensuring safety. Excellent food and beverage service and assisting the passengers. | 4.5 LPA |
| Executive Search Consultant | These professionals help clients by fulfilling their expectations and coordinating the requirements. | 6.5 LPA |
| Housekeeping Attendants | They ensure the rooms are clean and pleasant. These professionals are responsible for making a hotel stay memorable. | 3-5 LPA |
| Customer Relation Executive | These professionals help clients in getting their doubts answered. Further, they put these doubts to rest. | 5 LPA |
| Guest Service Officer | They are the front desk professionals of any hotel. They ensure payments and proper room bookings. | 3-4 LPA |
| Professor/ Lecturer | These professionals create more professionals like them by teaching students. | 4 LPA |
| Travel agent | They are responsible for traveling, lodging, and boarding of the clients. They customise packages to suit client requirements. | 2 LPA |
Hospitality Management Job profile recruiters
Students after completing the hospitality management program are immediately offered placement.
| Recruiter segment | Job profile |
| Event management | Students are recruited for organising, planning, and executing events like award ceremonies, festivals, and conferences |
| Hotels | Hotels recruit students as front desk team members or as attendants |
| Travel agencies | Travel agencies try to make the experience memorable for the clients. Graduates recruited help in carefully curating the holiday. Thus the experience is cherished by the client. |
| Food and beverages | Catering companies recruit students to help the right food meet the customer requirements. |
| Airways and railways | Graduates are recruited as cabin crew and as attendants to make the journey pleasant. |
Hospitality Management Top recruiters
- Hyatt Corporation
- Accor Hospitality
- Orchid Hotels
- Reliance Retail Ltd
- Starbucks
- Marriott
- Cinepolis
- Oberoi Hotels
- The Lalit
- Emirates
- Qatar Airways
- Radisson
- Spicejet
Hospitality Management Top colleges
- IHM – Pusa
- WGSHA – Manipal
- IHM – Mumbai
- IHM – Bangalore
- IHMH – Hyderabad
- IHM- Chennai
- IHM- Lucknow
- IHM – Chandigarh
- AIHMCT- Bangalore
Hospitality management facts
- Hospitality is one of the key drivers of the Indian economy
- 53 million jobs created by 2029
- The segment sees a 10% growth rate till 2028
- By 2028, this segment will reach 37 billion INR
FAQs
First, it is important to have patience since customers differ. Second, the candidate must be polite and extroverted. So the interaction with customers is fruitful. Third, listening skills along with organisational skills are important. Finally, the candidate must practice self-discipline in an unpleasant situation with the customer.
NCHM JEE, GNIHM JET, LPU NEST, CAT, XAT, and NMAT are a few Indian entrance tests.
Hospitality management students can study abroad. Courses in countries the USA, Canada, Australia, and the UK. Yet, the best colleges are in Switzerland. Some colleges in the world are
– Ecole Hôtelière de Lausanne, Switzerland
– Les Roches International School of Hotel Management, Bluche – Switzerland
– Glion Institute of Higher Education, Glion & Bulle, Switzerland
– Cornell University, USA
– Hotelschool The Hague, Netherlands
– Les Roches International School of Hotel Management, Marbella – Spain
– Hotel School Vatel, France
-Oxford Brookes University, United Kingdom
– César Ritz Colleges, Le Bouveret, Brig – Switzerland
-Ecole Hôtelière de Genève, Switzerland
No, in fact, it is the opposite. The subjects taught and the course design makes it more practical based. The ratio is 20: 80. The theory part of the program is 20 percent. While 80 percent of the program is practical-based. Training imparted to students is in real-life scenarios during the course.
Yes, certificate courses by Udemy, Coursera, edX are online. The duration of the courses is 3 months to 1 year.
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