Education

Hospitality Management: Subjects, Courses, Syllabus, Scope, Fees, Eligibility

“Services come from manuals, but hospitality belongs to the heart”. Making guests comfortable is the crux of hospitality management. Hospitality management has become promising since the turn of the century. Hospitality management means pleasant before and after experiences for guests. Hospitality management provides students with many functional and operational areas to explore. Operational areas in hospitality management are Food Production and  Food & Beverage services. Managing Services, Housekeeping, Catering, Front Office Operation, and staffing included. 

Source: Freepik.com

Hospitality management overview

Hospitality management is fruitful because it includes all the branches of management. A career in hospitality management is old yet emerging. A student after completion of the course can work in either of the operational areas. Hospitality management courses are at certificate and Diploma levels. Graduate and post-graduation programs are also appealing. Additionally, doctoral programs in hospitality management are also sought after. Students, thus, get hands-on experience in all departments

Hospitality Management eligibility

  • Hospitality management after the 12th standard exam is possible.
  • The admission process for certificate, degree, and diploma courses is on a merit basis.
  • Next clearing entrance tests are mandatory. Especially for post-graduation and doctoral programs.
  • Some undergraduate programs need clearing entrance tests. Clearing these tests is mandatory for a few colleges and may vary.
  • NCHM JEE, GNIHM JET, LPUNEST, CAT, XAT are some entrance tests that may be mandatory.

Hospitality Management courses and fees

Further, let us take a deep dive into hospitality management courses. 

Hospital management certificate course

Certificate courses are after the 10th standard. The duration of these courses is 3 months to 1 year. The course fee range is between 5 thousand to 1 lakh. Few certificate courses available online are free.

Course NameCourse Fees
Certificate Course in Hotel And Hospitality ManagementINR 5,000 – 1,50,000
Certificate Course in Hospitality ManagementINR 10,000 – 1,20,000
Certificate Course in HousekeepingINR 30,000
International Hospitality ServicesFree
International Hospitality ManagementINR 52,611
Hospitality ManagementINR 4,480
Hospitality Management StudiesFree

Hospital management diploma course

Diploma courses are after the 12th standard. The duration of the course is 3 months to 3-years. The fees range from 10 thousand to 2 lakh. 

Course NameCourse Fees
Diploma In Hospitality ManagementINR 15,000 – 2,00,000
Diploma in Aviation Hospitality and Travel ManagementINR 10,000 – 3,00,000
Diploma in Hotel ManagementINR 10,000 – 2,00,000
Advance Diploma Course in Hospitality ManagementINR 15,000 – 1,50,000
PGD Hospitality and TourismINR 2,000 – 2,00,000

Hospital management degree course

Degree courses are after the 12th standard. Additionally, entrance test clearance is required. The duration of the program is 3 to 4 years.

Course NameCourse Fees
BSc Hotel ManagementINR 50,000 – 4,00,000
BA Hospitality ManagementINR 40,000 – 4,00,000
Bachelor of Hospitality ManagementINR 50,000 – 5,00,000
BBA Hospitality and TourismINR 50,000 – 6,00,000

Hospital management postgraduate and doctoral course

Post-graduate courses are after graduation. Additionally, the subject must be studied at the degree level.  2-years is the course duration.

Course NameCourse Fees
MBA Hospitality ManagementINR 30,000 – 5,00,000
MBA Hospitality and Tourism ManagementINR 40,000 – 20,00,000
MSc Tourism and Hotel ManagementINR 58,000 – 2,50,000
Course NameCourse Fees
PhD HospitalityINR 48,000 – 1,60,000
Source: Freepik.com

Hospitality management syllabus

The syllabus of each program covers the operational and functional areas of hospitality management.

B. Sc Hotel management

Semester ISemester II
Front OfficePersonality and Communication Development
Food ProductionHousekeeping, Hygiene, and Sanitation
Housekeeping and Laundry OperationsFood Science
Food and Beverage ServiceNutrition
Practical Practical 
Semester IIISemester IV
FrenchAdvance Accounts
Food EngineeringHotel Economics
Computer ApplicationHousekeeping II
HousekeepingFood and Beverage Service II
Practical Practical 
Semester VSemester VI
Catering and F&B ManagementPersonality and Communication Development
Human Resource Planning and ManagementBar Management
Marketing ManagementTravel and Tourism Management
Catering ManagementManagement Technique
Practical Practical 

B. A hospitality management

Year IYear IIYear III
Accommodation OperationsManagement AccountingSpecial Events Marketing
Business Communication and EtiquetteFood & Beverage Service Operation & ManagementConvention Management
Food & Beverage ServiceManagement AccountingAesthetic Awareness
Food Production & PatisserieHuman Resource Management & LawHospitality Supervision & Training Skills
EnglishHospitality MarketingConference & Exhibition Management
Front Office OperationsContemporary Issues in HospitalityService Management
Accounts & FinanceApproaches to ResearchFood & Wine
IT in Hospitality IndustryLeadershipCatering Management
Tourism ManagementPrinciples & Practices of ManagementSecurity and loss prevention
MarketingHotel Engineering
Nutrition & Food ScienceDining Room Service

BBA in Hospitality and Tourism

FIRST YEAR
SEMESTER ISEMESTER II
Business OrganizationOrganizational Behaviour
Fundamentals Of Travel & TourismBusiness Economics – I
Business MathematicsBusiness Statistics
Business AccountingIata Travel & Tourism
Business Communication – IBusiness Communication-II
Business ComputingFundamentals Of Hospitality Management
Principles of Management and Organization BehaviourIndia Cultural Heritage : Tourism Perspective
Science of TourismEnvironmental Science
Destination Mapping (India)Destination Mapping (World)
Managerial EconomicsHuman Resource Management
SECOND YEAR
SEMESTER IIISEMESTER IV
Marketing ManagementBusiness Communication – II
Research Methodology & Report WritingBusiness Law
Foreign LanguageMarketing Communication
Financial ManagementConsumer Behaviour & Market Research
Business Economics – IITravel Agency & Tour Operation
Human Resource ManagementTour Operation
Marketing Innovations, Tourism and HospitalityFront Office Management
Adventure and Wildlife TourismResearch Methodology in Tourism
Personality Development & Presentation SkillsServices Marketing
Tourism ImpactsSafety and Hygiene
THIRD YEAR
SEMESTER VSEMESTER VI
Essentials Of Strategic ManagementMarketing Of Airlines & Cruise
Customer Relationship ManagementMarketing Of Hotels, Resorts & Tours
International TourismEntrepreneurship And Venture Management
Food And Beverage ManagementAdventure Tourism
Dissertation – IDissertation – II
Summer InternshipEnvironmental Tourism
Business Ethics and ValuesInternational Marketing
Strategic Management in Tourism and HospitalityEntrepreneurship Development in Tourism
Tourism Trends & Issues (Domestic & International)Tourism Laws
Tour Operations and Product Development ManagementBusiness Environment

Hospitality management scope

Since the operational areas are diverse, the scope is also profound. The demand for graduates in the hospitality sector is increasing. Additionally, there is demand abroad too. Students completing the course can study further. Yet, they can also take up a job. The hospitality and tourism sector is ever-growing. Hence, the scope for students is tremendous. Students can also opt to teach in case they choose. The hands-on experience in hospitality has germinated many entrepreneurs. This segment will create around 90 million jobs. That too in the next 5 years.

Hospitality Management careers and salary

After completion of the hospitality management program, students opt for jobs in operational areas.

Job profileJob descriptionAverage expected salary
Cabin CrewThey make the traveling experience pleasant by ensuring safety. Excellent food and beverage service and assisting the passengers.4.5 LPA
Executive Search ConsultantThese professionals help clients by fulfilling their expectations and coordinating the requirements.6.5 LPA
Housekeeping AttendantsThey ensure the rooms are clean and pleasant. These professionals are responsible for making a hotel stay memorable.3-5 LPA
Customer Relation ExecutiveThese professionals help clients in getting their doubts answered. Further, they put these doubts to rest.5 LPA
Guest Service OfficerThey are the front desk professionals of any hotel. They ensure payments and proper room bookings.3-4 LPA
Professor/ LecturerThese professionals create more professionals like them by teaching students.4 LPA
Travel agentThey are responsible for traveling, lodging, and boarding of the clients. They customise packages to suit client requirements.2 LPA

Hospitality Management Job profile recruiters

Students after completing the hospitality management program are immediately offered placement. 

Recruiter segmentJob profile 
Event managementStudents are recruited for organising, planning, and executing events like award ceremonies, festivals, and conferences
HotelsHotels recruit students as front desk team members or as attendants
Travel agenciesTravel agencies try to make the experience memorable for the clients. Graduates recruited help in carefully curating the holiday. Thus the experience is cherished by the client.
Food and beveragesCatering companies recruit students to help the right food meet the customer requirements.
Airways and railwaysGraduates are recruited as cabin crew and as attendants to make the journey pleasant.

Hospitality Management Top recruiters

  • Hyatt Corporation
  • Accor Hospitality
  • Orchid Hotels
  • Reliance Retail Ltd
  • Starbucks
  • Marriott 
  • Cinepolis
  • Oberoi Hotels
  • The Lalit
  • Emirates 
  • Qatar Airways
  • Radisson 
  • Spicejet 

Hospitality Management Top colleges

  • IHM – Pusa
  • WGSHA – Manipal
  • IHM – Mumbai
  • IHM – Bangalore
  • IHMH – Hyderabad
  • IHM-  Chennai
  • IHM-  Lucknow
  • IHM – Chandigarh
  • AIHMCT-  Bangalore

Hospitality management facts 

  • Hospitality is one of the key drivers of the Indian economy
  • 53 million jobs created by 2029
  • The segment sees a 10% growth rate till 2028
  • By 2028, this segment will reach 37 billion INR

FAQs

Q 1. To pursue a career in the hospitality segment, what are the skills required?

First, it is important to have patience since customers differ. Second, the candidate must be polite and extroverted. So the interaction with customers is fruitful. Third, listening skills along with organisational skills are important. Finally, the candidate must practice self-discipline in an unpleasant situation with the customer.

Q 2. Kindly name the few entrance test for securing admission to the hospitality management program

NCHM JEE, GNIHM JET, LPU NEST, CAT, XAT, and NMAT are a few Indian entrance tests. 

Q 3. Name some best colleges abroad to study Hospitality management

Hospitality management students can study abroad. Courses in countries the USA, Canada, Australia, and the UK. Yet, the best colleges are in Switzerland. Some colleges in the world are
– Ecole Hôtelière de Lausanne, Switzerland
– Les Roches International School of Hotel Management, Bluche – Switzerland
– Glion Institute of Higher Education, Glion & Bulle, Switzerland
– Cornell University, USA
– Hotelschool The Hague, Netherlands
– Les Roches International School of Hotel Management, Marbella – Spain
– Hotel School Vatel, France
-Oxford Brookes University, United Kingdom
– César Ritz Colleges, Le Bouveret, Brig – Switzerland
-Ecole Hôtelière de Genève, Switzerland

Q 4. Is a Hospitality management program, a 100 percent theory-based program?

No, in fact, it is the opposite. The subjects taught and the course design makes it more practical based. The ratio is 20: 80. The theory part of the program is  20 percent. While 80 percent of the program is practical-based. Training imparted to students is in real-life scenarios during the course.

Q 5. Kindly throw light on online courses

Yes, certificate courses by Udemy, Coursera, edX are online. The duration of the courses is 3 months to 1 year. 

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